11 Tips for Finding a Trustworthy Auto Mechanic

Car mechanic at work

It’s a large investment, even though many people depend on their vehicle for safety and reliability. While regular servicing and tune ups can help extend your vehicle’s life expectancy, it can be difficult to find an auto mechanic that you can trust. A recent survey revealed that 66% of drivers do not trust auto repair shops.

How do you find a trustworthy, experienced mechanic who does a great job and charges fair? This is especially important if you don’t have any knowledge about local businesses or auto repairs. These 11 tips will help you locate a trustworthy auto mechanic in your locality.

Ask your neighbors, family, and friends

You might be tempted to choose a franchise or brand name when you are looking for a mechanic who will work on your car. A local family-owned auto shop, which is dedicated to providing excellent customer service and building a business that supports their families, might be as good as or better.

Ask around when deciding between a family-owned shop and a franchise. People love to tell their stories about who does great work and who doesn’t.

Pay attention to the “Auto Experts”, in the Media

Is there a local auto expert on the local news media? If they do, you should give them a call to find a qualified auto shop. Although they might not be the most affordable in the area they can still show their knowledge and expertise. Don’t just choose a mechanic based upon price.

The Better Business Bureau

While most mechanics are trustworthy and honest, there are still some who leave unhappy customers every year. The Better Business Bureau (BBB), received more than 10,000 complaints about auto repair shops.

Check out reviews on the BBB before you take your car to an auto shop. The business’ owner and date of its inception will be listed. There will also be information about complaints and reviews.

Certified shops are recommended

.Shops meet the high standards of professionalism set by Certified in customer service, appearance, staff qualification, and certification. They may be a good choice if you are looking for a new mobile mechanics in sydney.

Locate an ASE-Certified Mechanic

You may find some relief knowing that you are dealing with someone with a professional certification in your field, just like with other professions.

The National Institute for Automotive Service Excellence (ASE), an independent non-profit, certifies and tests automotive professionals. For automotive technicians to be certified as ASE, they must have at least two years on the job training, or one year plus a degree of two years and pass the exam. To remain ASE-certified, retests are required every five years.

Check out Who the Bus and Taxi Companies Use

Taxi companies and bus companies depend on their vehicles running smoothly. Ask them at their head office which auto shop they recommend. You could get a recommendation from them and find a reliable shop or mechanic that you can trust.

Find shops that have been in business for several years

Look out for signs, stickers or plaques that celebrate the longevity of the auto shop. Ask. The business would have been insolvent if their customers weren’t satisfied over all the years.

Bring your vehicle in for minor service

You can test them first before you send your car to a major repair shop. Check out how they perform. You can ask for a second opinion if they suggest more work. You can judge the validity of the recommendation by how the service representative reacts.

While you’re there, inquire about their payment plans, shop warranties, and senior discounts. They offer some or all of these services to show they care about customer service and value customers’ businesses.

Find the Educational Experts

High schools and community colleges often offer classes in auto and shop. The instructors could provide valuable information about local mechanics and shops to avoid.

They might also be able to recommend mechanics who are skilled in your vehicle’s make and model, or have experience working in the service section of your local dealer for your auto manufacturer. They may also be able to point you in the right direction if you drive an electric or hybrid car.

Look for community involvement

All businesses, even auto repair shops, are interested in building a sustainable business in their local community. They should look into ways they can get involved in the community. You can identify who is committed to the long-term by looking at which businesses support or participate in local events.

Although this doesn’t guarantee their expertise, it does indicate the business owner’s values. Keep an eye out for news about repair shops participating in community barbecues, charity events and fundraisers. Note the address and name of the repair shop so that you can research their automotive experience as well as the services they offer.

Ask your Auto Insurer

Did you know that auto repair shops may be recommended by your auto insurance provider? One of these shops may also have an additional benefit. Customers may decide to use one the 1,600 approved auto repair shops.

A vehicle can be a substantial investment for many, often surpassing a home in terms of value. You should choose carefully your mechanic and auto shop. This will ensure you get quality work at an affordable price, and your vehicle runs smoothly.



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